Unfortunately there is no real tip or trick here.

If a participant enrolls in a program and needs to change programs, they must be deleted from the original event and re-enrolled in the *new* event.  The reason for this is that each event may use a different category, and the category questions can be different - so we have to have you delete and re-enroll.

If a payment has been made through TennisCollect, you can either void  / refund the original transaction, or post an adjustment to the new enrollment.  For more information about refunds and adjustments in TennisCollect, please see TennisCollect Refunds and/or Adjustments.

TIP:  Create the new enrollment before you delete the old one.  You may need some of that information.

To create a new enrollment: Navigate to the Calendar, choose the month you need, click on the event / date that you need to make a new enrollment.  Click the enrollment link.  Notice that when you fill out the form you can comment it and record confirmed / stand-by and payment status.



To delete and enrollment go to Calendar | Admin Menu | View Enrollments and choose the month / date until you see the event (alternately you can go to the event in the monthly view, open it by clicking on it, and then choosing "View Enrollments")