Consumer registration

In order to use the interactive features of your web site, and for privacy and security reasons, consumers must register on your web site, creating a personal profile that they may use over and over again to enroll in events, sign up for classes and lessons, make membership payments, and view their payment activity.  Consumers with registered profiles can also look up payment transactions, receipts, pay invoices online and even make “on account payments”.

The consumer registration process follows these steps:

Register: Players choose the Register button on your web site

Enter the three required fields of information:

 

Accept the Terms of Use:  The terms of use protect the privacy of players, providers, and the TIA.  This agreement requires players to represent themselves accurately, agree not to use your web site for any unlawful, discriminatory or illegal purpose, and it limits your liability and the TIA’s liability.

Create a username and password for return visits:

Notice the confirmation page when the username and password have been accepted:

*Optional:  The remaining tabs are not required for registration, however completing these tabs now will save time during enrollment, check-in and check-out, as well as allow you to participate in other capabilities of our web site, such as the find-a-game system.

Contact Info:  Will save you time completing forms later and provide the club with better records

Tennis Profile:  Used to establish your credentials for find-a-game and helps your tennis club maintain better player lists.  FYI:  Your date of birth is required to determine eligibility for certain events and to allow searches for players based on age range.  You will see on the next form that you can choose to show or not show your age (date of birth is never displayed)

Find-A-Game: Establishes you “Sharing Criteria” or a test of other player credentials in order to invite you to play tennis using “Find-A-Game”.  Every player controls their own sharing settings.

Join Groups:  Your tennis provider may have established specific e-mailing lists to keep you notified of programs that interest you.  Please indicate which groups you would like to join for news and updates.

Stringing Preferences: (if in use at your tennis provider): allows you to establish your stringing preferences (saves time during racquet drop off for stringing services).

Payments (if TennisCollect is in use at your business):  Allows a consumer / customer to review payment history, and use credit cards to pay membership and any open invoices, as well as make a payment “on account”.

Shopping requests (if TennisConnect Retailer Catalog is in use): Provides consumers with the ability to lookup / inquire on the status or history of shopping list and demo racquet requests submitted.

Registered members now have access to their own “home page / member portal” where they can track activity, establish buddy lists, and use the find-a-game and related search functions.

Note:  To protect the privacy of your business and the brand experience of your web site, YOU control the search results (See TennisConnect | Basic Settings | TennisConnect Basics | Option #8 – Registration Settings).

Assigning Member Types:  Note, it is important for you to have a full understanding of member types, registration options (managerial approval), and system email confirmation.  IF you have managerial approval turned ON, you MUST review / decline / approve all new registrations and assign the appropriate member type.  To assign member types use the Contact Manager:

Note that you cannot “see” consumer passwords, but you can “send password” to a consumer who calls for it, and you can “reset” passwords (and then have your player log in and update it).